Authentic Tickets
Orlando Informer is an authorized retailer of both Universal Orlando Resort and SeaWorld Parks and Resorts Orlando theme-park tickets. We only sell genuine tickets directly from the source. We are not associated with any timeshares.
365-Day Return Policy
We’re happy to offer refunds on most unused tickets, with a 5% restocking fee. We’re unable to offer refunds on tickets we no longer sell. Please check the specific refund policy under the ticket for restrictions.
Fast and Friendly Support
When you contact us, you’ll reach a human being based in Central Florida. And with over three million people visiting our website every year for tips on planning the best Orlando vacation, you’re in good hands!
Our goal is to help you save time and money on your vacation.
Your experience matters. Our customer experience team largely surprasses the standards of the travel industry. When you contact us, you’ll reach a human being based in Central Florida with exceptional knowledge on what we sell. Our customer experience team does not work off of commissions.
Our satisfaction rating: 99%
Industry average: 90%
Our average first-reply time: 2 hours
Industry average: 19 hours
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Questions?
We’re excited to hear from you. Frequently-asked questions can be found by tapping here. You can tap the button in the bottom left corner for assistance.
Call or text: (855) 245-4636
Email: tickets@orlandoinformer.com
Live Chat: tap the button in the bottom left corner
We usually reply to questions within a few hours, but please allow up to 24 hours for a response.
Contact Us
Orlando Informer
9924 Universal Blvd
#224-125
Orlando, FL, 32819
Please be aware that we do not store any tickets at this address. We would be happy to assist with any questions via phone or email.
WIZARDING WORLD and all related trademarks, characters, names, and indicia are © & ™ Warner Bros. Entertainment Inc. Publishing Rights © JKR. (s23)
TRANSFORMERS and its logo and all related characters are trademarks of Hasbro and are used with permission. © 2023 Hasbro. Minions and all related elements and indicia TM & © 2023 Universal Studios. The Simpsons TM & © 20th Television. Dr. Seuss properties TM & © 2023 Dr. Seuss Enterprises, L.P. Rocky and Bullwinkle and Friends TM & © Ward Productions, Inc. Popeye © 2023 King Features Syndicate, Inc. TM Hearst Holdings, Inc. MEN IN BLACK and ALIEN ATTACK TM & © 2023 Columbia Pictures Industries, Inc. Jurassic Park and Jurassic World TM & © 2023 Universal Studios and Amblin Entertainment, Inc. © 2023 MARVEL. TM & ©2023 NBCUniversal Media, LLC. Universal elements and all related indicia TM & © 2023 Universal Studios. All rights reserved.